Collections

FAQ

When will I get my shipment?

Packages ship Monday-Wednesday to avoid extended time in transport/delivery vehicles and warehouses over the weekend. Our shipping method is USPS Priority, which takes between 1-3 days, subject to USPS schedules and guidelines.

How to contact us?

email us at: rusticflamecustomercare@gmail.com or by filling out the information box on our Contact page.

Do you use essential oils?

We use high-quality, clean fragrance oils that are specifically made for candles and contain essential oil components.

do you ship outside the U.S.?

Right now we are currently only shipping to customers inside the continental United States of America.